Help
Find answers to commonly asked questions about our products, services, and ordering process. If you have any specific inquiries, feel free to reach out to our customer service team for assistance.
Order Submission & Completion
We rely on email correspondence to ensure every detail provided is accurate and reflects on the product you order. Be sure to use the email address on our Contact Us page. We will require a 10-12 business day window to complete all orders. Orders with significant quantities will require 24-30 days. Please be sure to not wait until the last minute to place your order.
Shipping
We offer fast and reliable shipping services to ensure your orders reach you in time. Our shipping rates are competitive, and we strive to deliver your products securely and promptly.
Customization
Personalize your awards and gifts with our customization services. Whether it's engraving, custom designs, or special requests, we offer a range of options to make your items unique and meaningful.
Quality Assurance
We take pride in the quality of our products. Each award, trophy, medal, plaque, or gift goes through rigorous quality checks to ensure that it meets our standards of excellence. Your satisfaction is our priority.
Returns & Exchanges
We will accept any returns or requests for exchange. All sales are final.